Frequently Asked Questions
Our office hours are from 10 am to 6 pm, Tuesday through Saturday. Our friendly staff is available during these times to assist you with any inquiries or to help you find the perfect storage solution for your needs.
At Roadrunner Storage, we understand the importance of convenient access to your belongings. That's why our access hours are from 6am to 11pm, seven days a week. Whether you're an early riser or need to grab something late in the evening, you can rest assured knowing your items are always accessible.
We offer a wide range of amenities to enhance your storage experience. From 24-hour access and drive-up options to secure unit locks and security cameras covering the entire property, we prioritize the safety and convenience of our customers. Additionally, we provide boxes and supplies, dollies and handcarts, and indoor vehicle parking for added convenience.
Paying your bill is easy and convenient with our online bill pay option. Simply log in to your account through our website and make an automatic payment securely from the comfort of your own home. If you prefer to pay in person, you can also visit our office during business hours to settle your account.
Roadrunner Storage is conveniently located at 900 Moccasin Dr NE in Rio Rancho, NM 87124. You can find us just west of Lowes, near Ernest Stapleton Elementary School, on Northern Blvd. Our central location makes it easy to access your storage unit from anywhere in the area.
Absolutely! Security is our top priority at Roadrunner Storage. Our facility is fenced and gated, with security cameras covering the entire property. Additionally, we conduct security walks twice daily to ensure everything remains in order and your belongings are safe and secure at all times.